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Frequently Asked Questions

What is Cali Fit Meals?

Cali Fit Meals creates nutritionally-balanced and properly-portioned meals that are delivered directly to your door each week.

Cali Fit Meals is a new way to think about food. We focus on long-term solutions instead of short-term fixes with short-lived results. We deliver a 5 or 7 day program directly to your front door each week that contains breakfast, lunch, and dinner daily (Option for Lunch & Dinner only). Our food is never frozen or freeze-dried—your taste buds and your waistline will thank us for this.


Ordering FAQ

1. It’s my first time ordering with Cali Fit Meals and I have a lot of questions. What should I do?

Our CFM Customer Service Representatives are put through a rigorous training process to be able to answer all your questions. Are you not quite sure how the ordering and delivery of meals actually happens? Are you not sure how many meals to order? Would you like to know the differences in portion sizes at the different daily calorie levels? They will be happy to walk you through your first order, tell you about our seasonal specials, and go over the ingredients as well as the macronutrient values for all of our meals. They will also confirm your delivery location, explain about our cancellation policy, and handle your special requests. You can e-mail us your questions at or call us directly at (833) CALI-FIT.

2. Is there a signup deadline?

All orders must be received by 3:00 PM PST Wednesday to receive delivery for the following week. If wanting to place an order past the signup deadline, please contact us immediately at (833) CALI-FIT and we will do our best to accommodate.

3. What if I need to place a late order?

Usually we can accommodate late orders. Guaranteed orders and delivery must be placed by 3:00 PM PST on Wednesdays. Late orders are accepted but will not be guaranteed. To place a late order, call our CFM Customer Service Department immediately. For further information or questions please call (833) CALI-FIT.

4. What do I do if I’m going out of town?

You may freeze your account by emailing Include your full name, the date you would like your last delivery, and the date to resume your delivery.

5. Can I signup more than one person at a time?

Since each meal plan is specific for each individual, we require one person per account. Every client will have a unique account number that is used to identify the account.

6. How do I customize my meal plan?

Cali Fit Meals can accommodate over 2,000 allergies and/or dietary restrictions. There is absolutely no charge to restrict any specific ingredients. However, the following categories will incur an up charge: (Gluten Free: $15.00 / Dairy Free: $25.00 / Gluten Free & Dairy Free: $35.00 / Vegetarian: $35.00 / Pescatarian: $35.00 / Halal: $35.00)

Please call us at (833) CALI-FIT and we will be happy to assist you.

7. What are my payment options?

Cali Fit Meals is a weekly standing order and we require payments to be made with a credit or debit card. Payments are processed on Wednesdays at 3:00pm for the following week.

8. What is the cancellation policy?

There is no obligation to receive orders from Cali Fit Meals. We ask that you give us notice by 10:00 AM PST Monday, for the following week. If a client cancels after the 10:00 AM PST Monday Order Cancellation Deadline, the client will assume all charges based on our Auto Renewal Policy. This policy is in place so that food does not go to waste after the product is purchased.

No credit or refund will be made to clients who cancel their order after 10:00 AM PST Monday, for the following week.

9. If there is something I don’t like, can you replace it?

We always try our best to accommodate our customers. If there is an item or ingredient you do not like, please contact our CFM Customer Service Department at (833) CALI-FIT or email us at and we will update your preferences accordingly.

10. After my initial order, do I need to call Cali Fit Meals to continue?

No. Our service is a Standing Order and as such the only time you need to contact us is if you want to make an alteration to your program.

11. What is a standing order?

All orders will continue with our Auto Renewal Policy. This means that we will continue delivering your meals weekly without you having to contact us for any reason. The only time you need to contact us in the future is if you want to make any changes to your program, add any dislikes, pause or cancel service, or have any questions.


Meal FAQ

1. How do I know when to eat each meal?

Our meal plans are designed by our team of CFM Certified Nutritionists, and aim to provide the most efficient results while taking into consideration the freshness and durability of product, and macro-nutrient consumption. Our Meal Plans will tell you which item to eat for breakfast, lunch, and dinner daily.

Suggested time frames for eating each meal are: 

Breakfast: 6:00am-8:00am / Lunch: 12:00pm-2:00pm / Dinner: 5:00pm-7:00pm 

2. What type of meal plans / meals do you offer?

We have four different types of meal plans available: Lunch & Dinner Daily, Standard Slim Down, Fit & Healthy, and Elite Athlete.

We also offer two different styles of meals: Signature and Low Carb / Low Sugar.

Please visit our Meal Plans Offered page for more information:

3. What is the difference between the Signature Meals and the Low Carb / Low Sugar Meals?

Signature Meals: These meals were created with the ability to eat everything in moderation. This program focuses on a 1:1 average ratio of Protein to Carbohydrates.

Low Carb / Low Sugar Meals: These meals significantly restrict the unnecessary carbohydrate/sugar intake and instead replace them with additional proteins, healthy fats, and fibrous vegetables.

Both meal types come with the same average daily caloric intake. To determine which program is right for you, please consult with one of our Customer Service Nutritionists.

4. What is the length of each meal plan?

We offer a 5-day or 7-day option for each meal plan.

5. Can I order individual meals?

Yes! We now offer a Lunch & Dinner Daily Meal Plan.

You can order either 10 meals (5-day) or 14 meals (7-day) per week.

6. How do I heat my meals?

Meals are already cooked and conveniently packaged in microwave-safe containers, all you need to do is heat and eat. To heat meals in a microwave, heat for 60 – 90 seconds (may vary depending on your machine). For superior taste, remove meals from their containers and heat only the food in a toaster oven. Salads should be consumed first, before heating the rest of your meal. All meal containers can be recycled at your discretion.

7. Do you offer a Gluten Free, Dairy Free, Vegetarian, Pescatarian, or Halal meal plan?

Yes. Although our online menu does not show it, we will make modifications to any meal to accommodate a gluten free, dairy free, vegetarian (lacto-ovo), or halal dietary restriction. Please call us at (833) CALI-FIT and we will be happy to assist you. Please be aware that all custom orders will incur an up-charge per week. (Gluten Free: $15.00 / Dairy Free: $25.00 / Gluten Free & Dairy Free: $35.00 / Vegetarian: $35.00 / Pescatarian: $35.00 / Halal: $35.00)

8. Do you offer Keto Meals?

As Cali Fit Meals specializes in creating healthy and truly SUSTAINABLE programs, we do not offer Keto Plans. As a company we do not believe that consuming single-digit net carbs daily is the type of program that would be highly sustainable, indefinitely.

We do however offer a Low Carb, Low Sugar option that restricts unnecessary carbs and sugars and instead replaces them with additional proteins, healthy fats, and fibrous vegetables. The average carbohydrate intake on this type of program would be 60-70 grams per day.

9. Can you accommodate my dietary restrictions and/or allergies?

Yes. We will do our best to accommodate all dietary restrictions and/or allergies. Please make sure that you list those when creating your account online or contact our CFM Customer Service Department and we will update your preferences accordingly.

10. Do you have an allergen free facility?

No. Although we take pride in our ability to customize meals to meet a variety of dietary restrictions, our facility does process food known to cause allergic reactions in some people. These allergens include but are not limited to: nuts, tree nuts, berries, gluten, wheat, dairy, eggs, and shellfish. We cannot guarantee that any meal is completely allergen free.

11. Where is Cali Fit Meals prepared?

All of our delectable culinary creations are prepared by our amazing team of chefs and cooked in our Certified Commercial Kitchen, located in Anaheim, CA. This facility serves as our primary distribution center for all of Southern California.

12. Do you use locally grown and/or organic ingredients in your meals?

Whenever possible we work with local farmers to include organic ingredients in our meals. We use only the freshest and highest quality ingredients.

13. How long will the meals last and can I freeze them?

Your meals should be consumed within a 7-day period from when they arrived. We keep our meals extremely healthy and clean by not preserving the ingredients. We do not recommend freezing the meals but if you are in a position where you must, it’s best not keep them frozen for more than 2 weeks. All meals are made and delivered fresh. Note: The meals taste superior when eaten Fresh!!


Delivery FAQ

1. Where does Cali Fit Meals deliver?

Cali Fit Meals delivers conveniently to your home or office anywhere in California, Arizona, Nevada, and Utah.

2. Is there a shipping & handling fee?

There is flat rate shipping & handling charge of only $12.99 for our Lunch & Dinner, Slim Down, and Fit & Healthy Plans, and $19.99 for our Elite Athlete Plans.

3. Can I pick up my order instead of having it delivered so I don’t have to pay the shipping & handling fee?

You are more than welcome to contact us directly to place your order for pickup instead of being shipped to you.

Pickup would take place at our Commercial Processing Facility in Anaheim, CA. This will waive the Shipping & Handling Fee.

4. What are the delivery times?

Deliveries will take place on either Monday or Tuesday by the end of day depending on your delivery location.

Southern California will be delivered on Mondays.

All other areas will be delivered on Tuesdays.

Pickup in Anaheim, CA: Sunday from 9:00am-5:00pm.

5. How are my meals delivered?

All our meals are shipped via FedEx directly to your front door.

They will arrive in a sealed corrugated and fully recyclable box. The box will be lined with 1.5" insulation that is also fully recyclable.

Every shipment is packaged with non-toxic gel packs to keep your meals at the proper storing temperature throughout the duration of shipping.

Each meal is individually sealed in a 100% BPA-free, microwave-safe container.

We suggest that you bring your box inside and refrigerate your meals as soon as possible to assure the freshest and most durable product.